News Feb 27th, 2019

Facebook pledges to review moderator outsourcing contracts after employees call out firm for poor working conditions

Strict rules and targets compound an already stressful job of dealing with disturbing content

• Facebook
• Controversy
• Moderating

Feature Jul 19th, 2018

Behind the hammer: How chat mods make communities a better place

We take a delve behind the digital doors to meet the people that keep streams running smoothly

• Twitch
• Streaming
• Moderating
• Mods
• Community management